In this role:

• You’ll be the crucial link between our customers and the workshop, delivering a seamless and professional service from booking through to collection.

• You’ll welcome customers at the front of house, keep them informed throughout the process, and proactively manage follow-ups to maintain strong relationships and customer satisfaction.

• You’ll complete admin tasks efficiently and accurately, support customers with future vehicle needs, and act as a trusted advisor when it comes to maintenance, repairs, and service plans.

We're looking for:

• Someone with ideally an automotive background, but more importantly with the right customer service experience.

• Someone organised and detail-oriented, with excellent communication skills and the ability to manage their own workload and customer base.

• A team player who can handle issues professionally, keep calm under pressure, and use systems confidently to keep customers updated.

• Most importantly, someone who takes pride in delivering a positive experience for every customer, every time.

To apply for this position, please click here.